Having your way with words

The words you choose matter. Your brand has a personality and a voice that shapes everything from company culture to customer loyalty. Designing visual vocabularies, communication flows, and tools for analyzing engagement can streamline how your team generates collective thinking and represents mission and values when interfacing with community.

Mapping out creative associations between ideas, concepts, feelings can help creative unique visual vocabularies and symbols that engage your team in Systems Thinking

There are over 3,000 symbols in the standard emoji library, and visual libraries such as Giphy and The Noun Project, increase the use of semiotics and abstraction in digital conversations.

(Bohm Dialogue Methodology

Analyzing tone can help customer service representatives maintain professional and positive communication while interfacing with automated ticket response systems like Zendesk and Shopify

How can we generate conversation-specific categories for icons and symbols, that can help us create visual tools for Systems Thinking and other conceptual models?