I’m a mercurial ideas person, with a disciplined approach to creativity. Less of a storyteller, moreso a contestant on a reality show about life hacks for digital natives…
What I do
I believe that great experiences keep us in the present moment and connected to the place that surrounds us.
I work with creative technologists and creative strategists to design UX-led product research that generates ecosystems for continuous discovery that drives content for spatial contexts.
Like a little hummingbird cross-pollinating insights between leadership, designers, engineers, researchers, and people who keep it real, I develop intergenerational design tools and methods for teams and communities that interact asynchronously.
My research approach explores the intersection of theory and implementation of human-computer interaction, with a holistic background on the intellectual history of telecommunications and its impact on pop culture, social media, magazines, and games.
Specialties
Content Development & Strategy (social media, spatial computing, video)
User Research & User Testing
Journey Mapping
Agile Methodologies
Product Management
Qualitative Research Methods
Ideation & Prototyping
Growth Marketing
Solutions Architecture
Design Research for Communication Technology
Stakeholder Engagement & Client relationships
Integrated technology in service design, experience design, and systems design.
Work
UX research with real people in real store settings to design digital products and immersive experiences for customers, across a 5,000 store retail ecosystem.
Delivering customers the 100% Happiness Guarantee at Bombas, the social impact sock company through prompt engineering for chatbots.
Testing and UX Research for pickup/drop-off technology to Rent the Runway’s Flagship Store, transforming it into a dream closet for millions of members
Developing systems for membership experience co-working space in NYC for social impact entrepreneurs in a global network
User research with drivers to expand service across New York City’s boroughs
Producing content and pioneering social media strategies to transform a legendary underground punkhouse into a co-working community for New York’s music scene
Designing membership experience and programming for creative technologists at the New Museums innovative incubator
